Dear Customers and Guests!
Hello and welcome Summer, Travel, Sun and Surf! We are exceedingly happy to see so many new and familiar faces as we all get our vaccines (Humans, Canines and Felines this year) and the country continues to get Covid-19 in the rearview mirror!
With that in mind and new guidance from the county we are going to remove our outdoor mask policy for staff and our customers. Our staff will be fully vaccinated this week! I want to thank all our customers for helping me keep the Paradise Crew safe and our staff for all their efforts to keep you safe! Masks are Required in our office under Prince Georges new guidance until at least July 9, 2021.
On the note of Prince Georges County laws, the county still does have its ban in place for Pitbull Terriers, American Staffordshire and dogs that are 50% of either. We certainly understand your frustration with these rules, but they are the law and the penalties can be severe.
We do still have 4 female Golden Retriever puppies left from our litter, they are about 4 weeks old right now and will be ready for their Forever home before we know it. This is our first litter in over 3 years, and we do not know when we will be breeding again. Don’t miss you chance to add one of these sweethearts to your family
Good day and we hope to find you all in good health and spirits as we move onto the close of 2020. All of us here at Paradise for Pets want to express how much we appreciate your patronage, understanding and patience during this most difficult year. So many businesses have had to deal with irate and cantankerous customers, but all of you have been supportive, polite, and kind! We are not anticipating any service changes, but it is comforting to know that our customers and clients will happily adapt.
We had a great summer caring for all your pet’s, the Dogs, Cats, Birds, Rabbits and Guinea Pigs all kept us running around with big smiles on our faces (they were just a tad hard to see under our masks). Paradise for Pets is looking forward to a busy holiday season but want to remind everyone that Autumn is the best time to check out our Daycare Services. The weather is much more predictable, the days are comfortable, and there are so many exciting new smells to explore. Your dog’s first day of Daycare is on us, so you can try us out and see if it is a good fit. Doggy Daycare might be exactly what your home office/classroom/gym needs to succeed!
Our boarding rates will go up by $5 starting November 25th, this is our first boarding rate increase in over 4 years. We hate to do it at such a difficult time for everyone., but we are doing everything we can to keep our staff on and services at the level you have grown accustomed to over the last 45 years. Thank you for patronage and understanding once again, you are all greatly appreciated!
We look forward to seeing all your masked faces and exuberant pets this Fall season!
- Starting Monday, June 1st Daycare will be $25/visit
- We are offering a 10-visit daycare package that also includes 1 free bath. The cost is $225 and these credits will never expire.
- We will need to store you credit card information for you to purchase a 10-day package. Please call the office if you would like to store your card and opt into the packaged price. When you exhaust your credits, we will automatically charge your card for another 10-visit package. You can cancel that at anytime by phone or email.
- Paradise for Pets will no longer allow customers to carry a balance forward for daycare.
- We strongly believe these changes will benefit our staff in the long run and make pick up a much easier and streamlined experience for you, our customers.
We greatly appreciate your understanding and support over the years and especially in the last few months. If you have any questions about these changes, please direct them towards Jonathan!
We are currently following our regular hours and will be open for the duration of the social distancing restrictions. We have two staff members who live on property and are well equipped to handle our guests with the care they deserve. We do ask that if anyone is feeling unwell they refrain from coming into the office. Luckily, Dogs are not believed to be able to spread or catch the virus. They will get all the affection and engagement they need. Feel free to call us or check here for any updates to our availability.
Happy New Year, we hope all of your Winter celebrations were wonderful! We stayed very busy this holiday season but wouldn’t want things to work any other way! I just wanted to take a moment to give a public thank you to Juan, Joanna, Laura, Dani, Molly and especially Bri for stepping up and doing such a great job in 2019. I got married in November and would not have been able to give my wife and family all the attention they deserved without the hard work, support and dependability of our Paradise for Pets staff! Thank you, you are all rock-stars!
The weather can’t make up its mind if we are in Winter or Early Spring, but we always get a lot of questions about what happens at P4P when the temperatures dip or snow is threatening. Essentially, things runs the same as in Summer just reversed. We will keep the dogs inside in the kennel where it is nice and cozy in the early morning until the the day has a chance to warm up, and they will head inside a little earlier than usual when the mercury drops. Our #1 deciding factor is if we can keep the pets water buckets free of ice, after that it comes down to each dog’s comfort level. When snow does fall, it comes in handy that we have two Staff members living on property, a snow plow and a generator on hand if things take a turn for the worse. We will be open our regular hours no matter what the weather throws at the DMV, so no need to worry about who is caring for our guests when snow is falling!
In other news, Paradise for Pets will be integrating a few changes for Daycare and our payment options. The bad news first. After 6 years of keeping our daycare rate the same, it will be going up to $25/day. This change will go into place in June of 2020. Paradise for Pets has been blessed to have such an increase in demand for our daycare services, but we have struggled to keep the rate where it was while adding on the additional staff in the evening. The new rate should stay the same for another 3-5 years. The good news. We will start offering daycare packages at a discount of 10% with 1 bath included for every 10 days purchased with automated billing. We will be working with PawLoyalty to add Credit Card storage, pre-payment and recurring billing options starting in March. Please direct any question you have to me, Jonathan.
We hope that you and your pets had a fun-filled, relaxing summer! Summer officially comes to an end this Monday. You may have noticed that we are a little busier than normal for this time of year. The number of our overnight guests has stayed at a steady 60 per weekend, versus the usual 30 per weekend. We have also had a huge influx in the amount of regular daycare customers. We want to thank you for your patience when it takes a little longer to check your dog in or out.
You may have also noticed a sign posted by the front door, stating our closings for the upcoming High Holy Days. Those closings are as listed on our Hours and Rates page, as well as the sidebar to the right. We appreciate your understanding. And if you have ever wondered what happens when we are closed for these religious observances, you’re not the only one! During these closings, everything is exactly the same except there we don’t serve any customers! Our guests’ schedule remains the same. They still get to play outside, bark at squirrels, and dig as many holes as they want. We are still here supervising our guests; we just don’t answer the phones or conduct business of any kind.
Lastly, we know that the holidays seem far away but if you already have plans to go out of town without your pet it is best to make a reservation for them now. We are already 30% full for Thanksgiving and 35% booked for Christmas. We recommend you make your holiday reservations as soon as possible to ensure your pet has a space. If we continue to book at the speed we are right now, we will probably be fully booked by end of October.
If you are a new customer and are having trouble creating a profile and reservation online, please reference this walkthrough video. If you are a returning customer and are having trouble requesting a reservation online, please reference this walkthrough video. If you are still experiencing complications, do not hesitate to call or email us.
We hope your autumn is filled with crisp cool days and lots of pupkin spiced lattes!
Paradise for Pets Staff
Happy Summer, it is finally here!
As our busy season gets underway, we just want to remind our customers that we do consistently fill up from mid-June to Labor Day. Once your travel is booked it is always a great idea to call us or submit a reservation online. We have recently added two new members to our Paradise Crew, please welcome Dani and Lexie. They are both avid pet lovers with a lot of unique experiences to bring to your pets’ care. Dani will be a year-round addition and Lexie will be helping us during the busy Summer and Winter Holiday season. Feel free to introduce yourself to them. We appreciate your patience as we bring them on board and up to speed! You can also say “hi” to: Bri (Assistant Manager), Joanna (Kennel Lead), Juan (Facilities Supervisor), Laura (Kennel Tech), Jonathan (Manager), and David (Owner).
Our sunshades are all installed and have already received a few tune-ups thanks to some of the powerful storms we have had the last few weeks. The misting system is getting a final touch up June 14th but is operating and ready for the warmer weather.
Our daycare dogs are a constant delight and extremely valued customers here at Paradise for Pets. We have had a tremendous amount of growth in attendance the last 8 months and couldn’t be happier about it. We will have to start introducing Capacity Limited daycare days. As temperatures, humidity and the chance of strong thunderstorms soar, so does our volume of guests. This can create an uncomfortable situation in our indoor facility. The day before we expect difficult weather, we will be sending our Daycare families an automated text message warning of limited space in Daycare the following day and asking for reservation/call before bringing your pet in. We hate to change our “as you need it” policy on daycare but this is for the safety and comfort of the pets. I only expect to have a handful of days fall into this category each year. We deeply appreciate your understanding!
We all hope your summer gets off to an amazing start and are excited to have your pets spend some time with us!
Here are some pictures of good boys and girls from the spring season!
Spring is here, and it is about time!
We hope you all have made it through this wet and chilly winter safely and with your sanity intact! Here at Paradise for Pets we are prepping for the warmer months. We are checking our sunshades and ordering new ones to keep our pens cool, prepping some yards to be reseeded with grass and you may have noticed our giant pile of mulch is changing size by the day.
With Spring right around the corner, we will have a closure and a restricted hours day for Passover. On April 21st we will just be open 9-11am in observance of Passover and the office will be closed all day April 26th. We really appreciate your understanding and patience with us, as these dates are also over the Spring Break for most school districts. As always, we will be here caring for our guests over the Religious closing, just like a Saturday.
With the return of Spring, we also want to remind everyone that Ticks, Mosquitos and Fleas will be poking there pesky biting heads out as well. Frontline, K-9 Advantix, Sentinel, and NexGard are your best defense against these threats. They also are required for our canine guests from April-October. We will be having our outdoor areas treated by Mosquito Squad to limit our guest exposure as best we can.