Frequently Asked Questions

Are there any breeds that you do not accept?

Unfortunately, yes. Due to Prince George’s County Bully Breed Ban, we cannot accept any Pitbull terriers, Staffordshire terriers or any dogs “which have the appearance of being predominantly of the breed(s)” mentioned above. Here is the link to the County Code. While the legislation is being contested in court currently, Paradise for Pets will not make any changes until a final decision has been made in the legislation.

What are your hours?

Monday-Thursday – 8am to 7pm

Friday – 8am to Sunset

Saturday – Closed

Sunday – 9 to 11am & 5 to 7pm

Keep an eye out for holiday adjusted hours

What does a normal day look like?

Breakfast is served to all pets at 7:30am. Following breakfast the dogs are let outside weather permitting. They are outside playing with their groups until an hour before sunset as long as the weather is good. Dinner is served around 5:30pm and then all of the dogs settle in for the night on fluffy beds.

How do you group dogs?

We try to find the perfect group of friends for your pup by matching them with dogs in similar age, temperament and size. We introduce your pup to the group in a safe and calculated manner, to ensure the safety of everyone. And if for whatever reason, someone in the group is not happy after a bit, we just find them a new group!

Is there an interview process?

Paradise for Pets requires that you bring your pet in for a complimentary day of daycare to allow us to do behavioral assessment. We require full disclosure of any past incidents with other dogs and people and that your dog is friendly towards the staff.

two corgis looking up at the viewer

Is my dog too young?

As long as your pet is fully up to date on their Rabies, Distemper and Bordetella vaccines we are ready to meet them! Socializing puppies with new people and other dogs is a wonderful way to build their confidence and reduce separation anxiety!

Is my dog too old?

Because of the very active and social nature of our facility, we do not accept new dogs over the age of 13 years. We are very transparent with customers if we feel our facility is not a good match for your pet. We want to keep our old friends as comfortable and healthy as possible.

Do I need to book a tour?

Nope! You can come by anytime we are open, but we recommend coming in the middle of the day when we are least busy and there are fewer chances of being interrupted.

How big are your pens?

Our indoor pens are 5.5’x30′. Our outdoor yards are 30’x45′ on average, and come equipped with sunshades, a shower system, a dog house and all the water your pet cares to drink.

happy dog in yard with chew toy

Do you provide food?

We provide 2 meals of our food in the per night boarding price. We feed American Natural Premium Original Adult Recipe kibble mixed with Nutri-Source Chicken and Rice Recipe wet food. If you prefer that we feed your dog the food you bring from home, there is an additional $3 per feeding charge.

Can you administer meds?

We can administer medication via an oral route or topical route. There is an additional charge of $3 per dose. We will do not accommodate pets that need medication via injection or anal route.

What should I bring from home?

All you need to bring is your pup and their vaccine records! Food and treats are welcome at an additional fee (our food is included in the per night cost). We ask that you do NOT bring toys, beds, blankets or anything sentimental from home. These items can often promote resource guarding in your pet and others. We have lots of beds and toys that are neutral territory!

What happens if there is bad weather?

If it is raining, snowing, too hot, too cold or any kind of crazy weather, we bring the dogs into our indoor kennel. Our kennel is heated/air conditioned to the perfect temperature to keep our guests comfortable. They are still with their groups while indoors and have ample space (5.5’x30′) to play to their heart’s content. Or if they prefer to take a snooze, each run has a platform cot and a sheepskin mats to make it feel like they are right at home.

What happens if a dog gets hurt?

We have a veterinarian on call 24 hours a day, 7 days a week, 365 days a year that comes to make house calls at our facility. In the rare case of an emergency, we take your pet to the closest available emergency clinic. We have a good relationship with Columbia Pet ER and Bowie Dog and Cat but will make the drive to other facilities should those be full to capacity.

Do I need to have a reservation?

For daycare, no. For boarding, yes. We do offer walk-in boarding reservations, but we cannot guarantee that there will be a spot available. We recommend always making a reservation.

What is a Late Check out fee?

Any pick up after 1pm accrues a half day fee. The half day fee is half of your per night price. 

Do you provide any discounts?

Yes!

New Customer Special: ONE free day of boarding, requires 3 days of billing.

New Day Care Customer Special: First day is free for all new Day Care customers.

Weekly Discount: 10% discount on stays of 7 days or more!

Multiple pet Discount: $2 off per dog per day

Referral Benefit: Refer us to a new customer and receive 10% discount on your next visit. Make sure your friend mentions your name at registration.

Active Military Discount: 10% off

Senior Discount: 10% off

What forms of payment are accepted?

We accept all major credit cards (Mastercard, Visa, Discover, AMEX), Cash, and Personal Checks!

What vaccines are required?

We require up to date Rabies, Bordetella, and Distemper vaccines. We also require  your dog have Flea/Tick preventative April-October, but encourage you to use one year round.

Does my dog have to be spayed/neutered?

We do not accommodate intact males or intact females that would be in estrus (heat) during their stay. Puppies that are too young to be spayed/neutered will be assessed on a case by case basis.